The difference between “Urgent” and “Time-Critical”
Very similar but different. In our world, urgent means yesterday. It could be a jet engine to Frankfurt for a disabled aircraft, a mini-submarine from Marseille to Aberdeen for a rescue mission or a fuel tank for an Ariane rocket – just three of the many “yesterday” projects carried out by the STG team.
In every case, the first priority is knowing where to locate the nearest resource – whether it is an express van, a standard trailer or something more specialist. Having done so, it’s then a matter of perhaps bringing extra drivers into play, making multiple ferry bookings, couriering documents etc – leaving absolutely nothing to chance.
On the other hand, time critical is an entirely different matter. Planning starts months in advance – the annual factory “shut down” begins at the appointed hour and normally lasts fourteen days. In that time, parts or all of the production line needs removing, refurbishing or replaced.
In one particular project, involving a major car manufacturer, over sixty vehicles were involved, collecting from twelve disparate suppliers throughout Europe. If just one vehicle had been delayed or the consignment damaged, the project would then be in jeopardy – possibly to the point of delaying installation until the following year – no pressure then!